Terms of service

Last Updated: 11/August/2026

Welcome to Aurasome India. These Terms of Service govern your access to and use of our website, [WEBSITE URL], and your purchase of products through our store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.

1. ACCOUNT TERMS

You may browse and shop on our website without creating an account unless an account is required for a particular feature.

If you create an account, you are responsible for providing accurate information and keeping your account credentials secure. You are responsible for activity conducted through your account.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been fraud, misuse, unlawful activity, or a violation of these Terms.

2. PRICING AND PAYMENT

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices, discounts, offers, and product availability may change without prior notice. The price applicable to an order is the price displayed at the time the order is placed.

Applicable taxes, shipping charges, and other mandatory charges will be displayed where applicable before checkout.

Payments are processed through available third-party payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.

3. PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and current.

However, colors and appearance may vary depending on your device or screen settings, and minor differences may occur between product images and the actual product.

If a product is materially different from its advertised description, applicable consumer rights and our return/refund policy will apply.

4. ORDER ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order is not necessarily accepted until we confirm its acceptance or begin processing it.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of pricing errors, suspected fraud, product unavailability, incorrect product information, or other legitimate reasons.

If we cancel an order after payment has been received, we will process the applicable refund.

5. SHIPPING AND DELIVERY

Orders will be shipped to the address provided during checkout.

Estimated delivery times will be communicated or displayed where applicable. Delivery times may vary depending on the destination, product availability, shipping provider, weather, public holidays, or circumstances beyond our reasonable control.

Please ensure that your shipping information is accurate. We are not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

If an order is delayed or appears to be lost, please contact us at aurasomeindia@gmail.com with your order number so we can assist you.

6. RETURNS AND REFUNDS

Returns, replacements, cancellations, and refunds are subject to our applicable Return and Refund Policy.

To request a return or refund, contact us at aurasomeindia@gmail.com within [RETURN PERIOD] of receiving your order, unless a different period is stated in our Return and Refund Policy.

Products may need to meet applicable return conditions, including being unused, undamaged, and accompanied by original packaging where required.

Where a refund is approved, it will generally be processed through the original payment method or another appropriate method permitted by applicable law.

Nothing in these Terms limits any mandatory consumer rights available under applicable Indian law.

7. CANCELLATION

You may request cancellation of an order by contacting us at aurasomeindia@gmail.com as soon as possible.

Cancellation requests cannot always be guaranteed once an order has entered processing or shipment.

Where cancellation is accepted and payment has already been received, the applicable refund will be processed in accordance with our Refund Policy and applicable law.

8. PROHIBITED USES

You agree not to use our website or services:

• For any unlawful or fraudulent purpose
• To violate applicable laws or regulations
• To impersonate another person or entity
• To provide false or misleading information
• To interfere with or disrupt the website
• To attempt unauthorized access to our systems
• To introduce malicious software or harmful code
• To infringe intellectual property or other rights
• To misuse promotions, discounts, or other offers
• To engage in activity that could harm our business, website, customers, or service providers

9. INTELLECTUAL PROPERTY

All content on our website, including text, logos, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to Aurasome India, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially exploit our content without prior written permission.

10. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services for payment processing, shipping, analytics, communication, advertising, or other business functions.

We may also provide links to third-party websites. We are not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Aurasome India will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law, including applicable consumer rights.

Our liability, where legally permitted to be limited, will be limited to the amount paid by you for the relevant product or order giving rise to the claim.

12. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, transportation disruptions, technical failures, strikes, or other events that could not reasonably be prevented.

13. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Changes will become effective when the updated Terms are posted on this page, unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. GOVERNING LAW AND JURISDICTION

These Terms of Service are governed by the laws of India.

Subject to applicable consumer-protection laws and any mandatory jurisdiction available to consumers, disputes arising from these Terms or your use of our website will be subject to the jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

15. CONTACT INFORMATION

For questions, complaints, order-related concerns, or other matters relating to these Terms, please contact us:

Aurasome India

Email: aurasomeindia@gmail.com

Phone: 8368235580

Business Address:
DLF Dilshad Extenstion-II, Ghaziabad, Uttar Pradesh, India

Website:
https://www.aurasomeindia.com

Thank you for choosing Aurasome India.