Shipping policy
SHIPPING POLICY
Last Updated: 11/August/2026
At Aurasome India we work to make every order simple and reliable. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
1. SHIPPING METHODS
We currently offer:
• Standard Shipping
Available shipping methods may vary depending on your location and the products in your order.
2. ORDER PROCESSING
Orders are typically processed within 5-7 business days after payment is successfully received.
Orders placed on weekends or public holidays may begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.
3. DELIVERY TIMEFRAMES
Estimated delivery time:
• Standard Shipping: 5-7 BUSINESS DAYS
Delivery estimates begin after your order has been processed and shipped. These are estimates and are not guaranteed delivery dates.
Delivery may take longer during holidays, sales periods, adverse weather, transportation disruptions, or other circumstances outside our reasonable control.
4. SHIPPING COSTS
Shipping charges are:
• Standard Shipping: [SHIPPING COST]
We may occasionally offer free shipping promotions. Any applicable shipping charges or promotions will be displayed at checkout before payment.
5. TRACKING YOUR ORDER
Once your order has been shipped, we will provide tracking information by email, SMS, or through your order details, where tracking is available.
You can use the tracking information provided to monitor your shipment's progress.
Please allow 1-2 hours after receiving your tracking information for the carrier's tracking system to update.
6. DELIVERY INFORMATION
Please make sure your name, phone number, and shipping address are accurate and complete when placing your order.
Aurasome India is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If a delivery attempt is unsuccessful, the shipping carrier may contact you or make another delivery attempt according to its procedures.
7. DELAYS AND DELIVERY ISSUES
Although we work with our shipping partners to deliver orders within the estimated timeframe, delays can occasionally occur.
If your order has not arrived within the estimated delivery timeframe, please contact us at aurasomeindia@gmail.com with your order number.
For packages marked as delivered but not received, please first check with household members, neighbors, building/security staff, and the carrier where applicable. If the package still cannot be located, contact us at [EMAIL ADDRESS] so we can assist you.
8. LOST OR DAMAGED PACKAGES
If your package appears damaged upon delivery, please contact us at aurasomeindia@gmail.com as soon as possible and provide photographs or other relevant information where requested.
If a shipment is confirmed as lost, we will work with the relevant shipping provider to investigate and determine the appropriate resolution in accordance with our policies and applicable law.
9. INTERNATIONAL SHIPPING
WE CURRENTLY SHIP ONLY WITHIN INDIA.
For international orders, delivery times and shipping costs vary depending on the destination.
Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country. These charges are generally not included in the product or shipping price unless expressly stated at checkout.
International shipments may also experience customs-related delays beyond our control.
10. CONTACT US
If you have questions about shipping or your order, please contact us:
Aurasome India
Email: aurasomeindia@gmail.com
Phone: 8368235580
Business Address:
DLF Dilshad Extenstion-II, Ghaziabad, Uttar Pradesh,India
Website:
https://www.aurasomeindia.com
We recommend keeping your order number available when contacting us so we can assist you more quickly.
Thank you for choosing Aurasome India.